Skip to content
The Group
Bank history
General management and governance
Mission, vision and values
Services
CSR
Careers Group
BCi Academy
Join us
Recruitment policy
News
Customer Area
FAQ
Formulate a request
Claims
Group contact
Legal Notice
Terms and conditions of use
Mauritania
About us
Companies
Individuals
Islamic Finance
Contact
Agencies
Terms of use
Terms and conditions of use
Mali
About us
Products & Services
Islamic Finance
Agencies
Contact
Terms of use
Terms and conditions of use
Guinea
About us
Companies
Individuals
Agencies
Contact
Terms of use
Terms and conditions of use
Senegal
About us
Individuals
Companies
Agencies
Contact
Terms of use
Terms and conditions of use
Toggle Navigation
Search for
FR
EN
Toggle Navigation
Home
Find out more
History
Mission, vision
Governance
CSR
International network
Subsidiaries
Mauritania
Mali
Guinea
Senegal
News
Career
Recruitment policy
BCi Academy
Join us
Toggle Navigation
Home
Find out more
History
Mission, vision
Governance
CSR
International network
Subsidiaries
Mauritania
Mali
Guinea
Senegal
News
Career
Recruitment policy
BCi Academy
Join us
FR
EN
Claims
lgouaux
2024-12-04T10:26:11+01:00
Bank for Commerce and Industry
File a claim
If you wish to make a complaint, please fill in the form
below.
Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.
Please enable JavaScript in your browser to complete this form.
Name
*
First name
Name
Account number
*
E-mail
*
My complaint concerns
*.
Transfer
Credit
Card
Checkbook
Other
Transfer
I have not received my bank transfer
My transfer has not been made
Date
Amount
Credit
How far along is my credit application?
Why I didn't get the amount I wanted
Date
Credit file number
Checkbook
I asked for a checkbook and didn't receive it
My cheque has been rejected
Date
Cheque number
Card
Choose a pattern
I've asked for a card but haven't heard back
My card doesn't work
My card has been retained by the ATM
I was debited but the ATM didn't serve me
Date
Location
Amount
Specify your claim
Comment or message
Send
Page load link
Go to top